Refund Policy
Services
Due to the nature of managed IT services, professional services, and consulting, fees for services are generally non-refundable once services have begun or time has been allocated.
This includes, but is not limited to:
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Managed IT services
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Consulting or project-based work
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Remote or on-site support services
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Setup, onboarding, or configuration fees
Subscriptions
For recurring or subscription-based services:
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Billing terms and cancellation policies are governed by the applicable service agreement or contract.
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No refunds are provided for partial billing periods unless explicitly stated in writing.
One-Time Payments
If a one-time service has not yet started and you wish to cancel, you may contact us to request a refund. Refunds, if approved, will be issued at our discretion and may be subject to administrative or processing fees.
Hardware, Software, and Third-Party Products
Refunds for hardware, software licenses, or third-party products are subject to the manufacturer’s or vendor’s return and refund policies. We do not guarantee refunds for third-party products once they have been ordered or delivered.
Exceptional Circumstances
Refund requests due to billing errors or exceptional circumstances will be reviewed on a case-by-case basis. Approval of any refund is at the sole discretion of TennBit LLC.
How to Request a Refund
To request a refund, please contact us with the following information:
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Your name and company name
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A description of the service purchased
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The reason for the refund request
Email: info@tennbit.tech
Updates to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. This refund policy was last updated on 28DEC2025.
In Closing
TennBit LLC strives to provide high-quality IT services and customer satisfaction. This Refund Policy outlines how refunds are handled for services purchased through our website or directly from us.